Paging and Looking Up On-Call Responders from FireHydrant
FireHydrant allows you to directly page teams as well as look up who's on call for any given Service or Functionality.
Prerequisites
- You need to have configured an alerting provider. The providers we support are:
- You'll need to link Services or Functionalities with external services or schedules.
How to Lookup Who's On-Call
Note: This currently only works for Services and Functionalities that you have linked to external services or schedules. See prerequisites above.
Directly from Slack, you can run /fh oncall or /fh on-call. This will pop up a contextual message asking which Service or Functionality you'd like to see the on-call information for.
Selecting the Service or Functionality will return the information as given by your alerting provider to FireHydrant.
How to Page a Team
Note: This currently only works for Services and Functionalities that you have linked to external services or schedules. See prerequisites above.
To page a team, you can run:
/fh page service [NAME]
/fh page functionality [NAME]
The name is optional, but if you know the name of the Service or Functionality you'd like to page, you can optionally specify it. Otherwise, an ephemeral message with a dropdown will appear where you can select from a list.
