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    • Introduction

      • What is FireHydrant?
      • Product Demo
      • Feature Requests
      • Get Help
    • Getting started as an admin

      • Configuration Quickstart
      • Integration Overview
      • Fire Drill Preparation
    • Getting started as a user

      • Responder: Get Started
      • Run a Fire Drill
    • Incidents

      • Incident Types
      • Required Fields
      • Severity Matrix
      • Automatic Severities
      • Add Change Events
      • Scheduled Maintenance
    • Runbooks

      • Intro to Runbooks
      • The Starter Template
      • Best Practices
      • Runbook Recipes
      • Runbook Ownership
      • Runbook Conditions
      • Team Communication
      • Audit Logs
      • Step: Add Impacted Infra
      • Step: Assign Roles
      • Step: Add Slack Bookmark
      • Step: Auto-Add Services
      • Step: Create Jira Ticket
      • Step: Custom Notification
      • Step: Execute Script
      • Step: Export to Confluence
      • Step: Export to GDocs
      • Step: Freeform Text
      • Step: Incident Channel
      • Step: Incident Ticket
      • Step: Notify Channel
      • Step: PagerDuty Incident
      • Step: Publish Status Page
      • Step: Resolve Linked Alerts
      • Step: Send Emails
      • Step: Slack Private Channels
      • Step: StatusPage Incidents
      • Step: Update Incident
      • Step: Webhooks
    • Service Catalog

      • Introduction
      • Readiness Checklists
      • Change Events
      • Linking Services
      • Teams
      • Dependencies
      • Service Ingestion
      • Import via Alerting Tool
      • Import via API
    • Status Pages

      • Overview
      • Setup
      • Usage
    • User & Account Management

      • Invite Team
      • Adding Users
      • Configure Teams
      • Create Bot User
      • Disabling Users
      • Close Account
      • Role-Based Access
      • Provisioning with SCIM
      • SSO
      • SSO: Google
      • SSO: Okta
    • Declare and Respond

      • Incident Creation
      • Incident Roles
      • Incident Tags
      • Incident Action Items
      • Incident Task Lists
      • Archiving Incidents
      • Incident Metrics
      • Incident Milestones
      • Private Incidents
      • Reopening Incidents
      • Status Page Publishing
      • Internal Status Pages
      • Slack: Manage Incidents
      • Slack: Manage Tasks
      • Zendesk Tickets
    • Incident Followup

      • Analytics: Get Started
      • Analytics: Basics
      • Analytics: Charts
      • Analytics: Exporting
      • Retrospectives
      • Commenting in Retros
    • Alerting

      • Alert via Services
      • Create Incident via Alert
      • Assign Roles via Schedules
      • Atlassian Opsgenie
      • Splunk On-Call (VictorOps)
      • Using Alert Routing
      • PagerDuty
      • PagerDuty Incidents
    • Messaging

      • Slack
      • Slack: Customize Form
      • Slack: Paging
      • Slack: Commands
      • Microsoft Teams
      • MS Teams: Bot Commands
      • MS Teams: Runbook Steps
    • Ticketing

      • Jira
      • Jira: Multi-Project
      • Jira: Migrate to Multi-Project
      • Jira: Custom Fields
      • Jira: Liquid Templating
      • Jira Cloud
      • Jira Cloud: Account Linking
      • Jira Server: On-Premise
      • Jira: Troubleshooting
      • ServiceNow
      • Shortcut
      • Zendesk
    • Video Conferencing

      • Zoom JWT Integration
      • Google Meet
      • Webex
      • Zoom OAuth Integration
    • Other

      • Confluence Cloud
      • Incident Data Export
      • Webhooks
      • FireHydrant CLI
      • Atlassian StatusPage
      • AWS CloudTrail
      • Checkly
      • GitHub
      • Google Docs
      • Kubernetes
    • Markdown Support
    • Template Variables
  • Login
    Login
  • Contact Support
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Recent updates
  • Analytics - Charts Deep Dive
  • Creating and running Retrospectives
  • Analytics - Getting Started
  • Commenting in Retrospectives
  • Basic Analytics
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Other links
  • API documentation
  • Changelog
  • Blog

Welcome to FireHydrant Documentation

FireHydrant is a full-cycle incident management platform that makes it simple to efficiently and consistently respond to incidents and learn from them. To get started, view some of the quick links below.

What is FireHydrant

Learn what FireHydrant is and how we help companies like yours reduce the toil during incidents.

Go to page

Onboarding Guide

Get up and running with our in-depth guide to setting up your account and running your first incident.

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Customer Stories

See how companies like yours are streamlining their incident management processes with FireHydrant

Go to page

Request a Demo

Want to see what FireHydrant can do for you? Reach out to our team to get a tailored demo from an expert.

Talk to us

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