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    • Introduction

      • What is FireHydrant?
      • Product Demo
      • Feature Requests
      • Getting Help
    • Getting Started as an Admin

      • Configuration Quickstart
      • Integration Overview
      • Fire Drill Preparation
    • Getting Started as a User

      • Responder: Get Started
      • Run a Fire Drill
    • Declare and Respond

      • Starting an incident
      • Command Center Overview
      • Incident Milestones
      • Users, Teams, and Roles
      • Incident Task Lists
      • Incident Action Items
      • Manage Incidents in Slack
      • Archiving Incidents
      • Creating Resolved Incidents
      • External Status Pages
      • Incident Labels
      • Incident Metrics
      • Incident Tags
      • Internal Status Pages
      • Private Incidents
      • Reopening Incidents
      • Zendesk Tickets
    • Incident Followup

      • Analytics: Get Started
      • Analytics: Basics
      • Analytics: Charts
      • Analytics: Exporting
      • Retrospectives
      • Commenting in Retros
    • Incidents

      • Automatic Severities
      • Incident Types
      • Required Fields
      • Scheduled Maintenance
      • Severity Matrix
    • Runbooks

      • Intro to Runbooks
      • Best Practices
      • Runbook Conditions
      • Runbook Recipes
      • Runbook Ownership
      • Team Communication
      • Audit Logs
      • Step: Add Impacted Infra
      • Step: Add Slack Bookmark
      • Step: Archive Channel
      • Step: Assign a Role
      • Step: Assign a Team
      • Step: Attach a Runbook
      • Step: Auto-Add Services
      • Step: Create Jira Ticket
      • Step: Custom Notifications
      • Step: Execute Script
      • Step: Export to Confluence
      • Step: Export to GDocs
      • Step: Freeform Text
      • Step: Giphy GIFs
      • Step: Incident Channel
      • Step: Incident Ticket
      • Step: Invite to Channel
      • Step: Notify Chat Channels
      • Step: OpsGenie Incident
      • Step: PagerDuty Incident
      • Step: Publish Status Page
      • Step: Resolve Linked Alerts
      • Step: Send Emails
      • Step: Slack Private Channels
      • Step: Splunk On-Call Incident
      • Step: Statuspage Incidents
      • Step: Update Incident
      • Step: Webhooks
      • Step: Zoom Meeting
    • Service Catalog

      • Intro to Service Catalog
      • Associating Teams
      • Change Events
      • Import via Alerting Tool
      • Import via API
      • Linking Services
      • Readiness Checklists
      • Service Dependencies
      • Service Ingestion
    • Status Pages

      • Overview
      • Setup
      • Usage
      • Azure AD Authentication
      • Google Authentication
      • Okta Authentication
    • User & Account Management

      • Adding Users
      • Close Account
      • Configure Teams
      • Create Bot User
      • Disabling Users
      • Invite Team
      • Provisioning with SCIM
      • Role-Based Access
      • SSO
      • SSO: Google
      • SSO: Okta
    • Alerting

      • Assign Roles via Schedules
      • Alertmanager
      • Atlassian Opsgenie
      • Auto-Alert via Services
      • BugSnag
      • Create Incident From Alert
      • Datadog
      • Honeycomb
      • New Relic
      • PagerDuty
      • PagerDuty Incidents
      • Splunk On-Call (VictorOps)
      • Using Alert Routing
    • Messaging

      • Slack Enterprise Grid
      • Slack
      • Slack: Customize Form
      • Slack: Paging
      • Slack: Commands
      • Microsoft Teams
      • MS Teams: Bot Commands
      • MS Teams: Runbook Steps
    • Ticketing

      • Jira Overview
      • Jira Cloud Setup
      • Jira Server Setup
      • Jira Project Configuration
      • Jira Custom Fields
      • Jira Troubleshooting
      • ServiceNow
      • Shortcut
      • Zendesk
    • Video Conferencing

      • Google Meet
      • Webex
      • Zoom JWT Integration
      • Zoom OAuth Integration
    • Other

      • Atlassian StatusPage
      • AWS CloudTrail
      • Checkly
      • Confluence Cloud
      • FireHydrant CLI
      • GitHub
      • Google Docs
      • Incident Data Export
      • Kubernetes
      • Webhooks
    • Markdown Support
    • Template Variables
  • Login
    Login
  • Contact Support
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Recent updates
  • Basic Analytics
  • Analytics - Exporting your data
  • Creating and running Retrospectives
  • Commenting in Retrospectives
  • Analytics - Getting Started
🔗
Other links
  • API Documentation
  • Changelog
  • Blog
  • Customer Stories

Welcome to FireHydrant Documentation

FireHydrant is a full-cycle incident management platform that makes it simple to efficiently and consistently respond to incidents and learn from them. To get started, view some of the quick links below.

What is FireHydrant

Learn what FireHydrant is and how we help companies like yours reduce the toil during incidents.

Go to page

Onboarding Guide

Get up and running with our in-depth guide to setting up your account and running your first incident.

Go to page

How to Get Help

Learn how to ask questions and get assistance from the FireHydrant Support Team.

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Request a Demo

Want to see what FireHydrant can do for you? Reach out to our team to get a tailored demo from an expert.

Talk to us

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