Fully automated incident management

Replace siloed knowledge, disparate tools, and homegrown processes with a fully automated, easy-to-use platform that integrates with the tools you already love.

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Trusted by the teams you trust, too

Automate

Kickoff an incident in seconds

Automate the toil, integrate your tools, get the right people involved quickly, and codify your organization’s process into turn-by-turn navigation that anyone can follow – every single time.

Automate everything

Respond

Run your entire incident in Slack

Quickly move from one milestone to the next with a Slack channel for problem solving and incident communication that brings your team and information together. No more switching tabs or replicating work across tools.

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Learn

Retrospectives your team will actually use

Ensure every incident becomes a learning opportunity. FireHydrant automatically captures your incident activity and includes a guided, customizable retrospective template – so you can focus on the learnings, not the labor.

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Improve

Actionable insights to drive change

FireHydrant automatically feeds data captured during your incidents and retros into the system health dashboard. You’ll be able to understand your MTTR, incident participation, incidents by functionality – and more – straight out of the box.

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Developer focus at business scale

API-first

Make FireHydrant your own. Programmatically manage your instance and seamlessly integrate FireHydrant and its data with your stack and workflows.

Enterprise grade

Scale FireHydrant with configurable authentication, easy provisioning, SOC II compliance, and secure data management. And of course, a 99.9% availability SLA.

Built to connect with your favorite tools

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The tool of choice for fast growing engineering teams

FireHydrant solved problems we had with incident processes. Creating incidents, communication to on-call teams, collecting notes, and incident metrics are all easier than before.

Adam Whitlock

FireHydrant improves our engineering culture by helping us respond and learn from incidents, solidifying our platform for our customers. It's constantly improving, helping us manage more complex systems.

Mike Hamrah

When things go wrong, we must act efficiently and in a coordinated manner. We found FireHydrant, which quickly became an integral part of our incident response process - it helped us achieve just that.

Vitor Pellegrino

See it in action

See how service catalog, incident management, and incident communications come together in a live demo.

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