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Introducing Signals

Fully automated incident management

Reduce manual work, get everyone on the same page, and improve time to resolution with a fully-customizable platform that works with all the tools you love.

Trusted by the teams you trust, too

Powering the entire incident lifecycle

Automate

Bring together the right people, processes, and tools — right now

  • Seamlessly kickoff incidents

    Blink-and-you’ll-miss-it incident creation happens through a simple command: create a Slack channel, Zoom bridge, and Jira tickets so humans can focus on actual problem solving.

  • Assemble the right people

    A built-in service catalog gets the right people involved at the right time. No need to look up out-of-date documentation or rely on institutional knowledge.

  • Enforce a repeatable process

    Automate your existing workflows with powerful Runbooks so you never have to manually run common tasks. Lower the stress levels with a predictable, guided process.

Respond

Incident response without context switching

  • Run your entire incident in Slack

    Collaborate seamlessly with a purposefully-designed Slack experience. It’s how you always hoped ChatOps would work.

  • Eliminate guesswork for responders

    Turn any engineer into a confident responder with turn-by-turn guidance fully customized to reflect your workflows.

  • View all your data and tools in one place

    Integrate your tools directly with FireHydrant to provide a single entry point for responders and a single source of truth for analysis.

  • Work in the open

    Update status pages and fire off emails and Slack updates with a single action in Slack or the web UI.

Learn

Retrospectives your team will actually use

  • Auto-capture incident data

    Define what you want to know from each incident and FireHydrant will be your real-time scribe. Edit, annotate, and comment directly in retro your templates.

  • Guided retrospectives

    Don’t start your retro with a blank page. Use guided templates to consistently capture and collaborate on the information that matters from all contributors.

  • Built-in retro stats

    Understand how your team learns from incidents. Know who is participating, how often, and what teams are most impacted.

Improve

Actionable insights to drive change

  • Built-in incident metrics

    Measure how well your teams respond to incidents with built-in MTT* metrics. Detect opportunities for improvement and celebration.

  • See the big picture

    Get an aggregate view of your incidents to identify patterns and opportunities to improve reliability.

  • Single source of truth

    With FireHydrant as the connective tissue between your tools, you can feel rest assured that the data and reports you need are accurate.

Developer focus at business scale

API-first

Make FireHydrant your own. Programmatically manage your instance and seamlessly integrate FireHydrant and its data with your stack and workflows.

Enterprise grade

Scale FireHydrant with configurable authentication, easy provisioning, SOC II compliance, and secure data management. And of course, a 99.9% availability SLA.

Built to connect with your favorite tools

Explore integrations
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Kubernetes logo
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Statuspage logo
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The tool of choice for fast growing engineering teams

See it in action

See how service catalog, incident management, and incident communications come together in a live demo.

Get a demo