Integrating with Microsoft Teams

This article describes how to set up and manage your integration with Microsoft Teams.

By setting up your runbooks and interacting with the FireHydrant bot, you can leverage FireHydrant’s automation for all parts of the incident lifecycle. 

Connect your Teams organization

1. Go to FireHydrant's integrations page and click Microsoft Teams
2. Follow the link to install the Teams integration
3. After installation, go to a channel within your Team
4. Type ‘@FireHydrant new’ and select Submit
5. Follow link to create a Bot user
6. Provide token to bot and select Submit
7. Verify installation

Note: By default, FireHydrant will post to the Team/Workspace you installed the bot to. Currently, the FireHydrant MS Teams Bot can only post to a single Team/Workspace at a time. To change which Team it posts to, use the @FireHydrant set workspace command. See more details here.

To remove your Teams integration

1. Go to FireHydrant's integrations page and click Microsoft Teams
2. Edit the MS Teams integration
3. Select Uninstall