Integrating with Jira
With the Jira integration for FireHydrant, you can enable several automations and mappings. FireHydrant has built-in task management for mid-incident tasks, but our goal is not to replace your project management application.
These are the capabilities enabled by FireHydrant's Jira integration:
- Creating incident tickets in a Jira project when an incident is created in FireHydrant
- Creating corresponding tickets in Jira projects when creating Follow-Up tasks from FireHydrant
- Linking follow-up tickets to their original incident tickets in Jira
- Assigning users/roles in FireHydrant to Jira tickets
- Setting users as the Reporter on tickets (Cloud only)
Setting Up
To set up Jira, follow the guide for your respective Jira provider here: