Robert Ross

CEO, FireHydrant

Robert believes that better incident management is integral to a world where all software is reliable. He founded FireHydrant in 2018 as the tool he wished he’d had when managing incidents on call at companies like Namely and DigitalOcean.

Signals Is Lighting Up the Future of On-Call: Eight (Yes, 8!) New Features Just Released

By Robert Ross
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The Price Engineering of Signals

By Robert Ross
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The New Retrospective Experience Is Now Available to All 🎉

By Robert Ross
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The Hidden Value of Declaring Lower Severity Incidents

By Robert Ross
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Hot Take: Don't provide incident resolution estimates

By Robert Ross
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Press Release: FireHydrant Acquires Blameless to Further Solidify Enterprise Market Leadership

By Robert Ross
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Semantic search with Ruby on Rails

By Robert Ross
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BYO Payload: Custom event sources for Signals have landed

By Robert Ross
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Beyond the Headlines: The Unsung Art of Software Outage Management

By Robert Ross
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FireHydrant is now AI-powered for faster, smarter incidents

By Robert Ross
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3 Questions to Ask When Choosing DevOps Automation Tools

By Robert Ross
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Finally: alerting and on-call scheduling for how you actually work

By Robert Ross
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The alert fatigue dilemma: A call for change in how we manage on-call

By Robert Ross
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Now in beta: alerting for modern DevOps teams

By Robert Ross
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Captain's Log: Diving into our scheduling design

By Robert Ross
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Captain's Log: How we are leveraging CEL for Signals

By Robert Ross
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Captain's Log: A first look at our architecture for Signals

By Robert Ross
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The new principles of incident alerting: it's time to evolve

By Robert Ross
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More than downtime: the cultural drain caused by poor incident management

By Robert Ross
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More than downtime: the opportunity costs of poor incident management

By Robert Ross
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More than downtime: the explicit costs of poor incident management

By Robert Ross
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Exploring distributed vs centralized incident command models

By Robert Ross
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210% ROI: unlocking the economic value of FireHydrant for incident management

By Robert Ross
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The “people problem” of incident management

By Robert Ross
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Assembly time is where you have the most control of an incident

By Robert Ross
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How FireHydrant handled the SVB banking crisis

By Robert Ross
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The hidden costs of poor incident management

By Robert Ross
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A better way: 3 incident response areas prime for automation

By Robert Ross
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You really like us: customer trust wins FireHydrant 3 G2 awards

By Robert Ross
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Learn from 50,000 incidents with the first Incident Benchmark Report

By Robert Ross
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Integrations on Rails: How we build and deploy integrations at FireHydrant

By Robert Ross
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New reports stress the importance of strategic incident management practice

By Robert Ross
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3 mistakes I’ve made at the beginning of an incident (and how not to make them)

By Robert Ross
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Words matter: incident management versus incident response

By Robert Ross
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3 ways to improve your incident management posture today

By Robert Ross
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The not-so-obvious positive outcomes of great incident management

By Robert Ross
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Understanding Service Level Objectives

By Robert Ross
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Best practices for building an incident management plan and process

By Robert Ross
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FireHydrant is now free for small teams

By Robert Ross
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Incident severity vs priority: What’s the difference?

By Robert Ross
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Avoid frostbite: Stop doing code freezes

By Robert Ross
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Reliability is not an engineering metric

By Robert Ross
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Chaos Engineering Your Incident Management Process

By Robert Ross
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Getting Started with Site Reliability Engineering

By Robert Ross
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We’ve raised a $23M Series B to help us get to a world where all software is reliable

By Robert Ross
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Pragmatic Incident Response: 3 Lessons Learned from Failures

By Robert Ross
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The MTTR that matters

By Robert Ross
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Four things to consider when evaluating incident management platforms

By Robert Ross
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Alert Fatigue and Your Health

By Robert Ross
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It's Time We Throw Out the Usage of 'Postmortem'

By Robert Ross
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New Feature: Incident Types

By Robert Ross
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2021 is the Year of Reliability

By Robert Ross
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The Final Episode - Episode 10 of Throughput Thursdays

By Robert Ross
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Configuring a Runbook - Episode 9 of Throughput Thursdays

By Robert Ross
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Breaking down the interface - Episode 8 of Throughput Thursdays

By Robert Ross
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More New Terraform Resources - Episode 7 of Throughput Thursdays

By Robert Ross
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Creating a Data Source - Episode 6 of Throughput Thursdays

By Robert Ross
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Testing Our Terraform Resources - Episode 5 of Throughput Thursdays

By Robert Ross
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Adding Two Terraform Resources - Episode 4 of Throughput Thursdays

By Robert Ross
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Fixing Some Code Sins - Episode 3 of Throughput Thursdays

By Robert Ross
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Build Your API First

By Robert Ross
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Live from Cape Cod - Episode 2 of Throughput Thursdays

By Robert Ross
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We’re Building a Terraform Provider! - Episode 1 of Throughput Thursdays

By Robert Ross
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July Product Updates: Status Pages, Incident Redesign, and more

By Robert Ross
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The Culture of the Codebase

By Robert Ross
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Announcing Our Series A

By Robert Ross
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The Old Fashioned

By Robert Ross
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Avoid Institutionalized Incident Nonsense

By Robert Ross
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Announcing Runbooks

By Robert Ross
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NFS with Docker on macOS Catalina

By Robert Ross
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Open Source can be a Silver Bullet, but your Application Might be a Werewolf

By Robert Ross
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Dynamic Kubernetes Informers

By Robert Ross
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Announcing our Statuspage.io Integration

By Robert Ross
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3 Defensive Programming Techniques for Rails

By Robert Ross
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A Gophers Guide to San Diego

By Robert Ross
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Product Updates: July 2019

By Robert Ross
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Announcing Flare: Make Opening Incidents Stress Free

By Robert Ross
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So You Want To Give A Tech Talk?

By Robert Ross
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New Features: Webhooks + Saved Searches

By Robert Ross
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Severity Matrix Updates

By Robert Ross
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Rails without Webpacker

By Robert Ross
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Instrumenting Ruby on Rails with Prometheus

By Robert Ross
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Understanding Istio Ingress

By Robert Ross
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Developing a Ruby on Rails app with Docker Compose

By Robert Ross
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Stay Informed with Kubernetes Informers

By Robert Ross
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Develop a Go app with Docker Compose

By Robert Ross
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Flexible Ruby on Rails Reader Objects

By Robert Ross
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New Releases: SSO, Post Mortem Generator

By Robert Ross
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How FireHydrant Creates Data in Rails

By Robert Ross
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New Feature: Incident Status Pages

By Robert Ross
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Announcing FireHydrant, a Tool to Manage Incidents

By Robert Ross
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