Customer Stories

See how we're helping businesses take their incident response to the next level.

All Success Stories

A single source of truth: how CircleCI got 200 engineers in lock step when it comes to incident management

By bringing in FireHydrant to help improve their incident management practices, CircleCI has created a single source of truth that has helped them onboard engineers more easily and get them comfortable declaring and managing incidents faster. 

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Bluecore used FireHydrant to get incidents resolved fast during the busiest shopping season of the year

Bluecore manages a lot of sensitive customer data for their retail customers, and with it comes tight SLAs where they need to disclose availability to their customers. Learn how they used FireHydrant to streamline their incident management processes.

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How FireHydrant helped reduce critical incidents while creating consistency at scale

A popular health and lifestyle technology company turned to FireHydrant to help them scale their incident management processes when they were growing rapidly during the beginning of the pandemic.

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Bluecore saves 30-90 minutes of time per incident using FireHydrant

Bluecore needed to automate their manual workflows to streamline their incident management processes. Learn how they were able to save time by using FireHydrant Runbooks.

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How LaunchDarkly uses FireHydrant to automate incident response for scalable consistency

FireHydrant helped LaunchDarkly streamline incident management, gain more meaningful reporting, and centralize tooling.

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