Make anyone an incident responder.
Empower your entire organization to fight fires with runbooks. Designed to allow you to craft whatever process you need, runbooks are what make going from declaring an incident to a fully staffed response team in seconds.
Companies of all sizes use FireHydrant. See customer stories
Become Consistent
Runbooks solve the problem of inconsistent incident response for every team. Design the process you want teams to take when a new incident is declared, and let FireHydrant take care of the rest. We think you’re best at resolving incidents.
Automate workflows
Leverage FireHydrant’s Runbooks to automate your existing workflows so that you won’t need to manually repeat the same steps every time there’s an incident.
Become focused faster
FireHydrant’s Runbooks turns the critical first minutes of your declaration process into seconds, getting your team to mitigate and resolve the incident faster.
Consistency at scale
When your workflow is automated, your incident process is executed seamlessly and consistently - every time - making it easy for your strategy to grow along with your team and business.
Conditions Rule
Add conditions for when runbook actions occur. Add delays, repeats, and rules to run the proper process at the right time. Solve the problem of posting updates on time, bringing in teams when severities change, and notifying support teams every 15 minutes during an incident.
Layer Your Runbooks
FireHydrant allows you to split your processes up with different runbooks and add them to your incidents as necessary. Create a default process runbook, another for a specific team, and one for a particular service tier.
Fans of FireHydrant
FireHydrant works at any scale, for organizations of all types. From single SRE teams, to entire enterprises, we’ve seen it all.
Adam Whitlock
Engineering Manager
FireHydrant solved problems we had with incident processes. Creating incidents, communication to on-call teams, collecting notes, and incident metrics are all easier than before.
Mike Hamrah
VP Engineering
FireHydrant improves our engineering culture by helping us respond and learn from incidents, solidifying our platform for our customers. It's constantly improving, helping us manage more complex systems as we grow and scale.
See it in action
See how service catalog, incident management, and incident communications come together in a live demo.