Automate Every Step of Incident Response

Transform your incident management with robust workflow automation, tailor-made for modern engineering teams.

FireHydrant automates your response, slashing the time it takes to start mitigating any incident:

Create Chat Channels & Tickets: Instantly set up communication and tracking.
Start & Transcribe Video Calls: Get your team face-to-face immediately with automatic transcription.
Notify Stakeholders: Keep everyone in the loop with instant updates to status pages, email lists, and Slack.
Capture Data & Timelines: Automatically log details and transcribe communication during incidents, reducing manual effort.

Optimize incident response with deep integration into FireHydrant’s service catalog:

Intelligent Role Assignment: Automatically assign roles based on the impacted service, environment, or incident type, including non-engineering teams like support, legal, and PR.
Task Automation: Automatically assign relevant tasks for each responder, ensuring efficient response.
Streamlined Adherence: Ensure every response aligns with internal standards for consistency and compliance.

Companies of all sizes use FireHydrant

Enhance incident management with powerful escalation tools:

Dynamic Runbook Automation: Trigger runbooks manually or automatically based on incident details.
Priority & Type-Based Customization: Tailor runbooks and escalate automatically based on severity, service impact, or custom fields.

Take your incident management to the next level with AI enhanced automation:

Automated Communications: Let our AI draft clear, context-appropriate updates for both internal and public audiences, reducing update anxiety.
Intelligent Summaries: Leverage AI-generated summaries within your runbooks to send targeted communications across multiple channels, including email, status pages, and more.

See how our end-to-end incident management platform can help your team respond to incidents faster and more effectively.