Changelog

What’s new in FireHydrant

New

Service Dependency Graph

Aug 18 2022

Service Dependencies now have an enhanced graph visualization so you can easily explore across your catalog.

New Graph View - Explore and discover specific service nodes to see if an incident impacts them. You can zoom in and out and highlight impacted infrastructure for more extensive catalogs to traverse your services.

Service Snapshot - Double-click on any service node to open a side panel about that service. You'll see a preview of that Service's Analytics, Owning/Responding Teams, and Active Incidents.

Add to Incident - When exploring dependencies, you can add them to current incidents through our new "Add service to incident" button. Bring in the service experts to quickly resolve issues across your infrastructure.

Get started with Service Dependencies by visiting your Service Catalog and using the new Actions column to see your graph and add dependencies. Check out our blog to learn more about our service dependencies philosophy.

Max Tilka
New

SCIM

Aug 16 2022

We now comply with SCIM 2.0 protocol allowing compatibility with any identity provider supporting SCIM. These supported providers include: Okta, Azure AD, Ping, and OneLogin.

Actions supported

  • Add/Deactivate users: All users can easily be added/deactivated to FireHydrant.
  • Update users: Changing user access or roles in your identity provider automatically persists into FireHydrant.
  • Create/Deactivate Groups: User groups can be pushed from your provider and assigned to match teams in FireHydrant.

To get started setting up SCIM with FireHydrant, take a look at our support documentation here.

Max Tilka

New Slack Message shortcuts, Better Filtering in Service Catalog, and Analytics for your Functionalities

Aug 15 2022

Slack Message shortcut for opening an incident

  • To continuously improve the ease of opening incidents, we’ve created a new message shortcut in Slack to open an incident from a message. When using this shortcut, the message content and details will pre-populate the incident name and description fields.

Slack message shortcut for importing Slack messages to an incident

  • Continuing the message shortcut improvements, you can import messages and threads to active incidents. Now you’ll be able to take all of the conversations from a channel before an incident is declared and migrate them to the incident channel. These messages will help you paint a complete picture of your incident communications, ensure that conversations about incidents are moving over to the incident channel after declaration, and automatically invite everyone participating in a given thread into the incident.

Easier filtering with Labels

  • We made filtering across your Service catalog that much easier by pre-listing all labels currently active in your label dropdown. This removes the guesswork to promote better standardization across services and functionalities.

Analytics Tab for Functionalities

  • Inside the refreshed functionalities view is now the option to see incident analytics. To see this data, start by going to your functionalities section within your catalog and select a specific functionality. In this functionality is the new Analytics Tab so you can quickly drill down on a functionalities performance.
Joel Smith