Get the full-cycle incident management platform
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Free includes:
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Pro
Enhanced automation, coordination and communication
$ 500
Includes 20 users
Per month
/Billed annually
Everything in Free, plus:
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Everything in Pro, plus:
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Features
- Free Sign up
- Pro Try for Free
- Enterprise Get a demo
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Response and Automation
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Incident Slack bot
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Org-wide Incident Declaration
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Runbooks
- 1
- 5
- Unlimited
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Alert Routing
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Severity Matrix
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Service Catalog
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Incident Types
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Scheduled Maintenance
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Slack Enterprise Grid
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Manage and Communicate
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Custom Fields
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- 10
- Unlimited
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Public Status Pages
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Response Teams
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Incident Roles
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Private Incidents
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Private Status Pages
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Learn and Improve
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Retrospectives
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Production Readiness Checklists
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Incident Analytics
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Integrations
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Integrations
- 2
- 5
- Unlimited
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API Access
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Webhook Subscriptions
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Data Exports
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Administration and Support
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Included Users
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- 20
- Custom
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Additional Users
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- $25/user/month
- Volume discounting
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Support
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- Basic
- Enterprise
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SOC2 Reports
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SSO
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AWS Marketplace Spend
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Dedicated Customer Success
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Viewer Licenses
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SCIM
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Multiple Organizations
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SLAs
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Frequently Asked Questions
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Who can use FireHydrant?
Anyone operating software and is/may be involved in an incident resolution process.
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What types of users count as licenses?
We have four basic user roles available in FireHydrant to help you keep your Incident Management process both open and secure, including a Viewer role which allows you to grant view-only access to the FireHydrant platform. Users with the viewer license will not count against your seat license count.
To learn more about Role-Base Access Control in FireHydrant, read our RBAC documentation
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Who needs to be a team member?
Anyone that is a direct stakeholder of an incident (typically SRE, application developers, technical product managers, etc), should probably have an account on FireHydrant to more effectively interact with the incidents opened in our tool.
See FireHydrant in action
See how service catalog, incident management, and incident communications come together in a live demo.
Get a demo