Choose the perfect plan for your team’s needs
-
Create an account
Free
$0
Small teams can get started with all of our features for free.
Free includes:
- Up to 10 users
- 2 Runbooks
- 5 Services
- 1 Readiness checklist
- Unlimited public incidents
- Private incidents
- 72hr change event retention
- Public status pages
- SSO
- SCIM
- Basic analytics
- Basic support
- Self-guided onboarding
- Dedicated account manager
-
Get started
Enterprise
Custom
For teams that view reliability as an essential function of their business.
Enterprise includes:
- Users: Talk to us
- Unlimited runbooks
- Unlimited services
- Unlimited readiness checklists
- Unlimited public incidents
- Unlimited private incidents
- Unlimited change event retention
- Public status pages
- SSO
- SCIM
- Premium analytics
- Premium tiered support
- Dedicated onboarding
- Dedicated account manager
Frequently Asked Questions
-
Who can use FireHydrant?
Anyone operating software and is/may be involved in an incident resolution process.
-
We have 2 user types:
- Team members are users that have a login to FireHydrant and can manage runbooks, the service catalog, etc. They are typically the owners and operators of software. Some organizations refer to these people as stakeholders.
- Participants are users that have access to your Slack and join in the fun of an incident channel. FireHydrant doesn't count participants (or people that simply send messages or open incidents) as part of your seat count. Anyone should be able to call the fire department.
-
Who needs to be a team member?
Anyone that is a direct stakeholder of an incident (typically SRE, application developers, technical product managers, etc), should probably have an account on FireHydrant to more effectively interact with the incidents opened in our tool.
See FireHydrant in action
See how service catalog, incident management, and incident communications come together in a live demo.
Get a demo