Choose the perfect plan for your team’s needs

  • Free


    Small teams can get started with our core features for free.

    Create an account

    Free includes:

    • Up to 10 users
    • Unlimited public incidents
    • 2 Runbooks
    • 5 Services
    • 1 Readiness checklist
    • Public status pages
    • SSO
  • Enterprise


    For teams that view reliability as an essential function of their business.

    Get started

    Enterprise includes:

    • Users: Talk to us
    • Unlimited runbooks
    • Unlimited services
    • Unlimited readiness checklists
    • Unlimited public incidents
    • Unlimited private incidents
    • Unlimited change event retention
    • Public status pages
    • SSO
    • SCIM
    • Premium analytics
    • Premium tiered support
    • Dedicated onboarding
    • Dedicated account manager

Companies of all sizes use FireHydrant

Frequently Asked Questions

  • Who can use FireHydrant?

    Anyone operating software and is/may be involved in an incident resolution process.

  • We have 2 user types:

    • Team members are users that have a login to FireHydrant and can manage runbooks, the service catalog, etc. They are typically the owners and operators of software. Some organizations refer to these people as stakeholders.
    • Participants are users that have access to your Slack and join in the fun of an incident channel. FireHydrant doesn't count participants (or people that simply send messages or open incidents) as part of your seat count. Anyone should be able to call the fire department.
  • Who needs to be a team member?

    Anyone that is a direct stakeholder of an incident (typically SRE, application developers, technical product managers, etc), should probably have an account on FireHydrant to more effectively interact with the incidents opened in our tool.

See FireHydrant in action

See how service catalog, incident management, and incident communications come together in a live demo.

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