Joel Smith

Fresh from FireHydrant October 2023: Updates to status pages, views, and analytics

October releases saw greater customization of how you view and share incident data to suit your specific needs, and refreshed and fired-up status pages.

Multi-Org takes FireHydrant for enterprise to the next level

FireHydrant provides massive benefits to enterprise-level customers through our API capabilities, streamlined collaboration, and centralized incident management hub. The addition of Multi Org makes FireHydrant the most complete solution for enterprises.

Upgraded role-based access control brings more visibility – and control – to incident management at your organization

Viewers and collaborator roles upgrade FireHydrant RBAC to give you more control – and your team more visibility

FireHydrant Private Incidents & Runbooks: more control for you, more security for your customers

Designed to prioritize data privacy and provide greater oversight of sensitive incidents, Private Incidents give you more flexibility and control when it comes to incidents involving data security or legal matters.

New related incidents functionality brings order to the chaos of highly complex incidents

We're making it easier to manage complexity across a set of incidents. You can coordinate efforts across incidents with the same root cause or break down complex incidents into manageable work streams.

The fastest and most robust path to incident declaration from monitoring tools

We’re making it even easier for teams to automate incident response. The moment a monitoring tools smell smoke, you can have an incident opened before you blink. Teams can now create decisive rules for triggered alerts in their favorite monitoring tools.

Forgot to declare an incident? Add it retroactively in FireHydrant.

Keep a record of all your incidents, even if they happen too fast to document. Retroactively create incidents in FireHydrant without firing any Runbook automation – even if the incident has already been resolved.

Automatically Create Incidents from Alerts with Alert Routing

New retrospective commenting unlocks greater collaboration and accuracy

Collaboration is essential to running effective, learnings-filled retrospectives. FireHydrant’s new retrospective commenting makes it easier for teams to create accurate, thorough retros, together.