Incident Management Platform
The Incident Response Software that drives reliability
See how FireHydrant helps innovative engineering teams:
- Manage incidents without leaving Slack
- Automate manual work and bring in service owners
- Incident analytics with actionable insights
- Retrospectives your team will actually learn from
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Talk with a FireHydrant Expert
Get a live product tour mapped to your questions to help you find the right plan.
Automate
Kickoff an incident in seconds
Automate the toil, integrate your tools, get the right people involved quickly, and codify your organization’s process into turn-by-turn navigation that anyone can follow – every single time.
Automate everythingRespond
Run your entire incident in Slack
Quickly move from one milestone to the next with a Slack channel for problem solving and incident communication that brings your team and information together. No more switching tabs or replicating work across tools.
See how it works
Learn
Retrospectives your team will actually use
Ensure every incident becomes a learning opportunity. FireHydrant automatically captures your incident activity and includes a guided, customizable retrospective template – so you can focus on the learnings, not the labor.
Explore retrospectivesImprove
Actionable insights to drive change
FireHydrant automatically feeds data captured during your incidents and retros into the system health dashboard. You’ll be able to understand your MTTR, incident participation, incidents by functionality – and more – straight out of the box.
Discover analyticsDeveloper focus at business scale
API-first
Make FireHydrant your own. Programmatically manage your instance and seamlessly integrate FireHydrant and its data with your stack and workflows.
Enterprise grade
Scale FireHydrant with configurable authentication, easy provisioning, SOC II compliance, and secure data management. And of course, a 99.9% availability SLA.
The tool of choice for fast growing engineering teams
FireHydrant solved problems we had with incident processes. Creating incidents, communication to on-call teams, collecting notes, and incident metrics are all easier than before.
Adam Whitlock
Engineering Manager
FireHydrant improves our engineering culture by helping us respond and learn from incidents, solidifying our platform for our customers. It's constantly improving, helping us manage more complex systems.
Mike Hamrah
VP Engineering
When things go wrong, we must act efficiently and in a coordinated manner. We found FireHydrant, which quickly became an integral part of our incident response process - it helped us achieve just that.
Vitor Pellegrino
Director Engineering
See it in action
See how service catalog, incident management, and incident communications come together in a live demo.
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