INCIDENT COMMUNICATION
INCIDENT COMMUNICATION

Give peace of mind to stakeholders and customers

Consistent communication during an incident builds trusts with stakeholders and customers. We solve the pain of incident communication with status pages, email updates, and chat notifications.

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We solve the pain of incident communication with status pages
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Companies of all sizes use FireHydrant. See customer stories

How it works

The easiest way to solve incidents

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Loop everyone in

FireHydrant combines status pages with our powerful incident management tool. Update multiple status pages with a single action from Slack or our web UI.

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Never forget to provide updates

Utilize FireHydrant’s Runbooks to ensure you never miss posting an update about an incident’s progress. Keep customers with tight communication SLAs happy while mitigating your most impactful severity incidents.

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Public, Private or Temporary

Post incidents publicly for customers to see or keep them private to your company with authenticated status pages. Set up Okta or any SAML 2.0 provider to allow your customer support and success teams access to critical information impacting their accounts.

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Create a free account and start managing your incidents today

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Fans of FireHydrant

FireHydrant works at any scale, for organizations of all types. From single SRE teams, to entire enterprises, we’ve seen it all.

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Adam Whitlock

Engineering Manager

FireHydrant solved problems we had with incident processes. Creating incidents, communication to on-call teams, collecting notes, and incident metrics are all easier than before.

Mike Hamrah

VP Engineering

FireHydrant improves our engineering culture by helping us respond and learn from incidents, solidifying our platform for our customers. It's constantly improving, helping us manage more complex systems as we grow and scale.

See it in action

See how service catalog, incident management, and incident communications come together in a live demo.

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