How it works
The easiest way to solve incidents
Never forget to provide updates
Utilize FireHydrant’s Runbooks to ensure you never miss posting an update about an incident’s progress. Keep customers with tight communication SLAs happy while mitigating your most impactful severity incidents.
Public, Private or Temporary
Post incidents publicly for customers to see or keep them private to your company with authenticated status pages. Set up Okta or any SAML 2.0 provider to allow your customer support and success teams access to critical information impacting their accounts.
Fans of FireHydrant
FireHydrant works at any scale, for organizations of all types. From single SRE teams, to entire enterprises, we’ve seen it all.
FireHydrant solved problems we had with incident processes. Creating incidents, communication to on-call teams, collecting notes, and incident metrics are all easier than before.
FireHydrant improves our engineering culture by helping us respond and learn from incidents, solidifying our platform for our customers. It's constantly improving, helping us manage more complex systems as we grow and scale.