FireHydrant's new Zendesk integration allows users to link Zendesk tickets with FireHydrant incidents to quickly assess customer impact, determine incident severity and. priority, and optimize stakeholder communications.
By Michelle Peot
9/15/2022
Use the FireHydrant Terraform provider to configure Runbooks, task lists, service dependencies, incident roles, and more.
By Michelle Peot
8/8/2022
FireHydrant has expanded its integrations portfolio to include Cisco's Webex Meetings video collaboration platform. Now users can automate Webex bridge creation directly from FireHydrant.
By Michelle Peot
5/17/2022
FireHydrant now supports incident data field mapping to Jira custom fields, including the most common epic ticket type and customer-defined fields.
By Michelle Peot
4/27/2022
Use our new Google Docs integration to export incident data and work collaboratively on retrospectives, all while maintaining traceability back to your FireHydrant incident.
By Michelle Peot
4/26/2022
See how service catalog, incident management, and incident communications come together in a live demo.
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