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Better Incidents is where incident management practitioners come to learn, connect, and share.

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Incidents aren’t avoidable, but with the right tools, we can create a world in which we’re better able to manage, remediate, and learn from them.

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More than downtime: the cultural drain caused by poor incident management

When every incident is chaos, the people problem gets overwhelming, and there’s no culture of improvement — engineers get burned out and seek greener pastures. That’s the cultural drain caused by...

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