Hey there, firefighters 🚒🧑‍🚒 We've got a LOT to share with you today, so let's get into it!

💬 Incident Communication Improvements#incident-communication-improvements

Better collaboration. Cleaner Timelines. Clearer context.

Add Comments on Alerts#add-comments-on-alerts

You can now add comments directly to alerts, keeping discussions in one place and making it easier to track decisions and next steps.

Backdate Timeline Events#backdate-timeline-events

Add Incident Timeline events with specific timestamps to capture earlier moments that weren’t recorded in real time. Click the clock icon to show/hide the datetime picker and place context exactly where it belongs.

Improved Slack Notifications for Signals Alerts#improved-slack-notifications-for-signals-alerts

Signal alerts in Slack now include clickable links and clearer formatting, so responders can quickly jump to what matters without context-switching.

More Informative Slack Notifications for New Incidents#more-informative-slack-notifications-for-new-incidents

We’ve updated how Slack notifications display for new Incidents. The Incident name now appears in mobile push notifications again — no more tapping into Slack just to figure out what’s going on.

🧪 Smarter Automation with Liquid Templating#smarter-automation-with-liquid-templating

Liquid templating is now supported in even more places, helping you build dynamic, context-aware workflows across FireHydrant.

Slack Invitations in Runbooks#slack-invitations-in-runbooks

Use Liquid in the Invite to Incident Channel step to automatically pull in the right responders based on tags, labels, or severities.

Email Address Fields#email-address-fields

The Send an Email Notification step now supports Liquid, allowing you to build dynamic email lists or routing logic.

New Liquid Variables for Timezones#new-liquid-variables-for-timezones

You can now use new timezone-specific Liquid variables in your Incident Channel name templates. For instance, date_pt, date_mt, date_ct, date_et, and date_utc — making it easier to create clear, time-zone aware channel names.

⚒️ Improved Settings Management#improved-settings-management

We’ve updated key parts of the FireHydrant UI to make setup and maintenance easier.

More Polish for the Settings UI#more-polish-for-the-settings-ui

• Converted modals to drawers for a cleaner, more consistent experience
• Improved management of Incident Roles, Severities, and Priorities
• Added tooltips to clarify ownership requirements for Services and Functionalities

Redesigned Webhook Form#redesigned-webhook-form

• Streamlined layout using cards
• Replaced dropdowns with radio buttons for clarity
• Added a confirmation step when deleting webhooks

Ownership Tooltips for Services and Functionalities#ownership-tooltips-for-services-and-functionalities

We’ve added tooltips to the Services and Functionalities configuration pages to help clarify ownership requirements and avoid configuration errors.

📊 Alert Analytics UI Upgrade#alert-analytics-ui-upgrade

We’ve enhanced the Alert Analytics page for better usability and navigation:

• Cleaner table formatting with proper spacing and borders
• Entire rows are clickable for better discoverability
• New “Details” column for focused inspection
• Improved grouping options with dropdown selection
• Dynamic page titles reflect current filters

📆 Maintenance and Scheduling Updates#maintenance-and-scheduling-updates

Improved Scheduled Maintenance UI#improved-scheduled-maintenance-ui

We’ve enhanced the Scheduled Maintenance view so you can get more context at a glance:

• Added columns for impacted Services and Status Pages
• Clearer start/end labels and layout for faster understanding
• New action dropdown to quickly edit maintenance windows

Coverage Request Emails – Now With Schedule Name#coverage-request-emails-now-with-schedule-name

Coverage request emails now include schedule names and support timezone-specific suffixes in channel naming.

🔍 Expanded Audit Logs#expanded-audit-logs

We’ve expanded audit logging to give you deeper visibility and control over changes in your environment.

New Audit Log events include:

• Service Catalog: Track when catalog items are created or updated
• Incident Exports: See who exported incident CSVs, when, and why

⚙️ Other Improvements#other-improvements

• Incident Webhook payloads now include custom webhooks and last update times
• Improved layout of Events Sources page in Signals — more compact for better viewing
• You can now freely type and delete values for "Duplicate the step every" in Runbook Conditions
• Added helper text to clarify that viewer users won’t appear in the “Add Responders” dropdown
• Requires Escalation Policy timeouts to be between 15 seconds and 1 day to prevent unwanted escalations
• Added support for Escalation Policies as fallback targets in Call Routing
• New Incident alerts from Opsgenie now include the associated Team label for better filtering and routing
• Alerts that are over 24 hours old or have reached the end of the Escalation Policy now have a helpful indicator to explain why it can no longer be escalated.
• Renamed “Status Pages” button in Slack to “Manage Status Pages”

🐛 Bug Fixes#bug-fixes

• When a speaker isn’t identified by our AI Scribe in your meeting, we now clearly label them as “unknown” in the transcript so no information gets lost.
• Fixed issue with some navigation items not being visible in tablet mode
• Fixed Severity suggestions in Slack “New Incident” modal when multiple functionalities were specified
• Fixed whitespace issues on alert rows — longer text now wraps properly
• Ensured the manual Runbook Step for Google Meet displays correctly in the web UI