September Product Updates: Analytics, Damage Report, Archiving, and more!

This September, check out our new and improved analytics experience, new Slack app home, and many more updates.

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By Dylan Nielsen on 9/14/2020

While the FireHydrant team is sad summer has come to an end, we’re excited about what we have planned for the Fall. We’re working on more and better releases, awesome content, and best of all - cool giveaways! Read on.

Try these 4 new things right now

1. A new and improved analytics experience

After a lot of time in the lab, we’re excited to announce a new analytics experience. We now offer incident data covering Severities, Responders, and Infrastructure. Each category will return data around total time impacted, number of incidents, and mean time statistics. Click here to see your new analytics experience.

2. The Damage Report you’ve always wanted

Getting caught up on a long-running incident can be frustrating. Try out the new Slack command /firehydrant status to get an incident overview without scrolling back or bothering your team and link to common actions in a message only visible to you.

3. FireHydrant’s new Slack App Home

If you’ve ever wondered what the current state of incidents are across your org or wanted a quick rundown of multiple fires you’re fighting simultaneously, we’ve released the perfect feature for you. With our new Slack App home you can easily see the current state of incidents. Check it out by going to the Apps section in Slack.

4. Now easily archive incident channels

You’ve asked, we’ve answered. We’ve built a runbook step so you can automate archiving your incident channel after the completion of your retrospective. To enable the functionality all you need to do is add an ‘Archive Incident Channel’ step into your runbook and we handle the rest, automatically archiving your incident channel after you complete your retrospective.

ICYMI: Building a terraform provider on Twitch, Chaos Conf, and more

Interested in learning how to create a Terraform provider?

FireHydrant CEO, Robert Ross aka Bobby Tables, is live on Twitch every Thursday at 5pm live coding. Follow him on Twitch for the next session!

Catch us at Chaos Conf!

We’re sponsoring Chaos Conf this year, so grab a ticket (it’s free!) here. We’ll be revealing some new features at 12pm EST/9am PST and announcing a special contest (hint: we’re giving away an Aeron chair!).

Kubecon, CI/CD, and DevOps Days Chicago

Last month, our Developer Advocate, Rich Burroughs, attended Kubecon Europe and DevOps Days Chicago and wrote his thoughts on the events. Our very own, Mark Starkman wrote about his experience with CI/CD and how FireHydrant’s infrastructure allows us to fix bugs faster.

ICYMI

If you missed our previous updates, check out our Product Releases page.

See FireHydrant in action

See how service catalog, incident management, and incident communications come together in a live demo.

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