Cut Mitigation Time
by Up to 90%
Coordinate, take action, and resolve incidents faster — without missing a beat.
Companies of all sizes use FireHydrant
Structured response, every time
No scrambling, no guesswork. FireHydrant kicks off the right workflows and brings in the right people, instantly.
Real-time collaboration
Respond in Slack, Teams, or Zoom — with every update, action, and conversation automatically captured as it happens.
Everyone informed. Nothing missed.
Keep execs, customers, and support aligned with automatic updates — while your engineers stay focused on the fix.
“With the automation in FireHydrant, we’ve been able to reduce the time to mitigate an issue — which is the most important thing to keep customers happy.”
Markus Meyer, SRE at Qlik
Turn “uh oh” into “we’ve got this”
FireHydrant helps your team respond faster, smarter, and with less stress.
More Signal, Less Noise
From alert to action, FireHydrant closes the gap between “What’s happening?” and “We’re on it.”
- Create alerts from any monitoring tool, matched to custom rules
- Automatically promote alerts to incidents when criteria are met
- Escalate to the right team, schedule, or individual without delay
AI Has Joined the Chat
Reduce the burden on engineers with AI that captures every key detail and provides instant insights.
- AI-generated summaries and status page updates keep everyone aligned
- Role-specific updates ensure everyone gets the information they need
- Automatic video transcriptions eliminate “What did we say on that call?”
- Surfaces active incidents to answer questions like “Is the website down?”
Respond Where Your Team Lives
FireHydrant turns Slack or Teams into your real-time response hub — so your team can do more without switching context.
- Spin up dedicated incident channels automatically
- Manage alerts and on-call directly in chat – page, acknowledge, escalate, or handoff
- Assign roles, update statuses, and run workflows
Keep Everyone In the Know, Without Slowing Down
Updates matter — but they shouldn’t pull your team away from fighting the fire. FireHydrant handles it for you.
- Sync internal and external status pages with incident updates
- Generate tailored updates for execs, support, and customers
- Automatically capture every action and conversation for a complete timeline
You handled the fire. Now build the muscle.
See how FireHydrant helps your team get better with every incident.