FireHydrant Office Hours
A dedicated time to connect directly with our Customer Success team and get the most out of FireHydrant.
What are Office Hours?#what-are-office-hours
Office Hours are your space to ask questions, explore best practices, and learn how to get more value from FireHydrant. Whether you’re looking for guidance on setting up Signals, refining your incident workflows, or understanding how to integrate FireHydrant with the rest of your stack, our team is here to help.
What you can expect#what-you-can-expect
During Office Hours, you’ll meet with members of the FireHydrant Customer Success team who can walk you through:
- Best practices for on-call, alerting, and incident response
- How to configure integrations that connect FireHydrant with your existing tools
- Tips for setting up schedules, workflows, and automations
- Answers to your team’s specific questions about using FireHydrant day to day
Submit your questions in advance#submit-your-questions-in-advance
Have a particular topic you want covered? Please share your questions ahead of time in the form so we can make sure to address them during the session.
Members of the Customer Success Team#members-of-the-customer-success-team

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See FireHydrant in action
See how our end-to-end incident management platform can help your team respond to incidents faster and more effectively.