Clarity, Ownership, and Control —
Before the Fire Starts
Map ownership, automate workflows, and eliminate the scramble when incidents hit.
Companies of all sizes use FireHydrant
Seamless onboarding
Get started in minutes — not days. Connect your existing stack and unlock more power, automation, and visibility across your incident workflow.
Best practices, baked right in
FireHydrant is set up from day one to help you define your workflows, structure your response, and learn more from every incident.
Built for modern teams
Incident management is a team sport. That’s why we give every team the autonomy to define how they operate and how they show up during incidents.
“There’s no more ‘Who owns this?’ or ‘Who needs to be on this call now?’ — something we struggled with in the past.”
Sam Burke, SRE at Backblaze
Fully Automate Your Plan
Turn every team member into an on-call expert with powerful automation that standardizes your best response.
Service Ownership at the Center
FireHydrant’s Service Catalog gives you clear visibility into what’s breaking — and who owns it.
- Map services and components to clear owners — no more “Who’s on this?”
- Automatically sync ownership and metadata from your existing systems
- Feel like you’re telling the truth when you say you practice service ownership
Modern On-Call for Fast-Moving Teams
With Signals, your on-call experience is deeply integrated with response — so you can receive alerts and manage incidents all in one place.
- Create flexible, fair rotations for every team
- Define smart escalation policies that reduce noise and prevent burnout
- Route alerts precisely, and escalate only when it matters
- Get notified via SMS, voice, push, email, Slack, and more — wherever your team is
Your Incident Game Plan, Fully Automated
FireHydrant Runbooks give back crucial minutes to responders.
- Auto-create Slack channels, launch Zooms, create Jira tickets, and more
- Trigger workflows based on incident details — like severity or affected services
- Never forget to post an update ever again… because it’s automated.
You’re fire ready. Let’s see it in action.
Your plan is in place. Now see how FireHydrant powers fast, aligned response.