Your New Home After Opsgenie
Everything you loved about Opsgenie — and a whole lot more. Seamless migration. Smarter workflows. Fair, usage-based pricing.
Opsgenie is sunsetting. Now what?
For years, Opsgenie helped teams respond quickly and stay on top of incidents with rock-solid alerting. Now they must choose: migrate to Jira Service Management or find something better.
FireHydrant is the natural next step — familiar where it matters, but built to go further. With a migration that won’t derail your roadmap.
Why Teams Are Switching From Opsgenie to FireHydrant
The Alerting You Already Love
Everything you expect from Opsgenie — and more. Multi-channel alerting, intelligent routing, flexible escalation, and heartbeat monitoring are just the start.
Seamless Incident Management
Go beyond paging. With incident response, AI summaries, retros, and status pages in one platform, your team never loses context mid-incident.
Easy Migration. Fair Pricing.
We built the migration process to be smooth, fast, and supported — with usage-based pricing so you can add users without worrying about licenses.
“Paging functionality needed to be better and tightly integrated with the rest of the platform. It’s creating a unified product experience for on-call and incident management.”
Neil Laughlin, VP of SRE, Optro (formerly AuditBoard)
Seamless Workflows, From Alert to Retro
Our all-in-one platform is built for the entire incident lifecycle — helping you create structured processes, respond faster, and continuously improve.
The Natural Evolution From Opsgenie
With FireHydrant Signals, you won’t miss a thing. Get everything you counted on in Opsgenie – and even more to love.
- Route alerts via SMS, Slack, email, WhatsApp, push, and more
- Create intelligent routing rules — or page teams directly
- Build escalation policies with delays, repeats, and fallbacks
- Group related alerts automatically
- Monitor system health with heartbeats
Smarter Incidents, Start to Finish
FireHydrant unifies alerting and response so your team stays focused and coordinated.
- Instantly kick off workflows, assign roles, and notify the right teams
- Collaborate and take action in Slack or Teams
- Use AI to generate meeting transcripts, updates, and role-specific summaries
- Keep everyone informed with public and private status pages
Insights That Make Every Incident Count
Our philosophy is this – no good incident should go to waste. We provide the tools that help you get better every time.
- Auto-generated incident timelines
- AI-powered retrospectives (with export to PDF, Docs, or Confluence)
- Track out-of-the-box metrics for MTTX, alerts, on-call hours, and impact, or add custom fields for deeper analysis.
- Assign follow-up tasks directly to Jira or ServiceNow
Loved by Devs, Trusted by IT, Built to Scale
FireHydrant grows with you, from first-time on-call to complex enterprise needs — without the legacy tax.
- 350+ API endpoints, Terraform support, SDKs
- RBAC, SSO, SCIM, Audit Logs, SOC 2 Type II
- With Signals, you pay for what you use — not per seat. Add as many users as you need, without watching your license count.
Ready to Make the Switch? We’ve Got You.
Migration Without the Migration Project
Migrating from one tool to another can feel daunting. That’s why we built the Signals Migrator — a self-service, no-code experience that's fast, flexible, and gives you full control.
- Import your Opsgenie configuration: Bring over teams, schedules, escalation policies, and support hours in minutes.
- Review before activation: Validate everything in a pending migration state before it handles live incidents.
- Migrate on your timeline: Start with one team or move your entire organization when you're ready.
- No Terraform required: No scripting or manual configuration needed.
We're With You Every Step of the Way
Whether you prefer a fully self-service migration or hands-on guidance, our team is here to help. From planning and onboarding to training and rollout, we've helped organizations of every size successfully transition to FireHydrant.
- Solutions Engineering: Migration planning, best practices, and technical guidance.
- Customized onboarding: Tailored to your team's workflows and long-term goals.
- Training & gamedays: Hands-on sessions to get your team comfortable before go-live.
- Dedicated Customer Success: Ongoing guidance, shared Slack channels, and a partner invested in your long-term success.
Make the Switch, Without the Stress or Surprise License Fees
Join teams who have made the switch quickly and painlessly.