Support tickets are one of the key indicators of which customers are being currently impacted by an incident.  FireHydrant's Zendesk integration allows users to keep track of Zendesk tickets related to an incident from within FireHydrant to better inform incident severity and stakeholder communications.

Get started

If you are already using FireHydrant, it’s easy to get started. Visit our Zendesk integration configuration documentation.

Questions?

Check out our Help Center for articles, videos, and other how-to’s to get you set-up, fast.