Modern Incident Management Software for Fast, Consistent Response
FireHydrant is modern incident management software that empowers your team to respond quickly and consistently — no matter the size or severity.
What Is Incident Management Software?
Incident management software is designed to help teams detect, respond to, and recover from service disruptions and outages. The best platforms go beyond basic alerting — they provide structure, automation, and insights to help you resolve issues faster and prevent them in the future.
FireHydrant does exactly that. It connects your entire incident lifecycle in one place, from on-call and alert routing to collaborative response, stakeholder comms, retrospectives, and follow-ups — all built with extensibility, reliability, and AI at the core.
Why FireHydrant?
Because incidents are chaotic enough — your tooling shouldn’t be.
FireHydrant gives teams everything they need to manage incidents end to end, without the duct tape and context-switching. Whether you're on-call, leading a response, or learning from the last outage, FireHydrant helps you move fast, stay aligned, and build a better process as you go.
Never Miss a Beat
Intelligent alert routing, flexible schedules, and crystal-clear escalation paths — so the right person is always looped in at the right time.
Run It All From Slack or Teams
No more tab-hopping. Coordinate, assign, and resolve incidents without ever leaving the conversation.
Let AI Take the Busywork
From summaries and meeting transcriptions to timelines and follow-ups, FireHydrant automates the grunt work — so your team can focus on fixing.
Keep Everyone in the Loop
Built-in status pages and updates that make it easy to inform users, customers, and execs — without slowing down response.
Actually Useful Retros
Instant, data-rich retros that drive real change. Spot patterns, track MTTx, and close the loop — automatically.
Fits Into Your Flow, Not the Other Way Around
350+ API endpoints, Terraform modules, and plug-and-play integrations with the tools your team already uses — from Datadog to Jira.
Why Teams Choose FireHydrant for Incident Management Software
Mitigate Incidents 90% Faster
Respond and resolve incidents faster with streamlined workflows and smart automation.
Focus, Not Firefighting
Cut through the chaos with AI-enhanced coordination that reduces noise, clarifies roles, and helps your team act with confidence.
Enterprise-Grade. No Legacy Tax.
FireHydrant delivers the security, control, and compliance features your org needs — like SOC 2, SSO, RBAC, and audit logs — without the bloated enterprise price tag.
Fans of FireHydrant
FireHydrant works at any scale, for organizations of all types. From single SRE teams, to entire enterprises, we’ve seen it all.
FireHydrant solved problems we had with incident processes. Creating incidents, communication to on-call teams, collecting notes, and incident metrics are all easier than before.
Adam Whitlock
Engineering Manager
FireHydrant improves our engineering culture by helping us respond and learn from incidents, solidifying our platform for our customers. It's constantly improving, helping us manage more complex systems.
Mike Hamrah
VP Engineering
When things go wrong, we must act efficiently and in a coordinated manner. We found FireHydrant, which quickly became an integral part of our incident response process - it helped us achieve just that.
Vitor Pellegrino
Director Engineering
See FireHydrant’s Incident Management Software in Action
Let us show you how FireHydrant can help your team fight fires faster and build a better response process.