Get Smarter With Every Incident
With AI-enriched retros, automatic timelines, and powerful analytics, you’ll never waste a good incident again.
Companies of all sizes use FireHydrant
Get to the retro insights faster
Our AI pulls incident data, builds your timeline, surfaces key details — even answers retro questions — so you can focus on the insights that matter.
Clarity you’ve never had before
FireHydrant gives you visibility you’ve never had — surfacing the patterns, risks, and opportunities hiding in your incidents.
Improve reliability for the long term
Close the loop. Assign follow-ups, share learnings, and improve reliability across your entire org — not just the team who handled the incident.
“FireHydrant is really helping us enhance our incident management maturity and helps ensure we have it right.”
Jim Bachesta, Senior Director of Reliability Engineering, Avalara
Powerful Insights That Actually Move You Forward
Most tools stop at resolution. FireHydrant goes further — turning every incident into a springboard for better systems, stronger teams, and fewer repeat issues.
Your Incident Black Box Recorder
FireHydrant automatically captures every step of the incident and turns it into a clean, comprehensive timeline.
- Incident activity, responder actions, and conversation history are all logged and organized
- AI-generated summaries make it easy to share key context with execs, customers, or support
- Splice your timeline to tell an accurate story
Smarter, More Efficient Retros
AI-enhanced retros help you save time and uncover deeper insights without the manual overhead.
- Get instant retrospective drafts based on incident activity and chat history
- Automatically highlight key decisions, actions, and contributing factors
- Built for the C-Suite — create polished, professional reports and export to Google Docs, Confluence, or PDF.
Unlock the Insights to Improve Faster
FireHydrant surfaces patterns and performance data so you can identify what’s working, what’s not, and where to focus next.
- Track MTTA, MTTM, and resolution metrics across teams, services, and severity
- Spot high-impact incidents, repeat issues, and areas of fragility
- Filter and drill into trends by any incident or alert property — team, tag, priority, service, and more
Close the Loop with Intelligent Follow Ups
AI helps uncover the key takeaways and translate them into follow-ups your team can actually act on.
- Automatically generate follow-up tasks based on incident data and retro findings
- Sync seamlessly to the most popular project management tools (like Jira)
- Assign tasks and see which incidents still have outstanding follow ups
Ready to See It All in Action?
We’ll walk you through how FireHydrant helps teams stay ready, respond fast, and improve with every incident.