Site Reliability Engineering (SRE)

What is SRE?

Site reliability engineering (SRE) uses software tools to automate IT infrastructure tasks. Ideal SRE tasks include system management and application monitoring. Engineers tasked with reliability spend time between operational work and on-call duties. These responsibilities may include implementing automation, creating new features, or scaling a system to increase site reliability and performance. 

Why is reliability engineering important? 

SRE is critical to keeping an organization's infrastructure up and running and can save time and resources while supporting essential business operations. SRE is crucial because it helps to improve system reliability, availability, and performance. SREs are highly scalable and sustainable, impacting many areas of an enterprise. 

How do companies use SRE tools?  

Companies commonly use SRE tools for:

• Incident response

• On-call management

• Configuration management 

What is an example of SRE tooling?

FireHydrant is an example of an SRE tool used for incident management and response. It provides a centralized dashboard for managing incidents, including tracking status updates, assigning tasks to team members, and collaborating on resolutions. FireHydrant integrates with a range of other SRE tools, such as:

• Slack

• GitHub

• PagerDuty

• StatusPage 

• Zendesk