View Incidents by Priority and Severity, Improved Schedule Maintenance Forms, and More

Hey there, Firefighters 🧑‍🚒 As we close out 2024, we want to give a huge thank you to you, our customers, for all your support and feedback throughout the year. It’s been a huge year, and there’s so much more to come in 2025 🎉🥂

‼️ Customize Incident View by Priority and Severity

You can now customize your incident list view with toggleable priority and severity columns. This update gives you more flexibility in how you view and track your incidents, with color-coded badges making it easy to quickly assess incident status at a glance.

What does this mean for you?

• Better visibility: Quickly spot high-priority or severe incidents
• Customizable views: Show exactly the information you need
• Improved organization: Sort and filter incidents more effectively

📝 Enhanced Schedule Maintenance Forms

We've enhanced our scheduled maintenance forms with expanded description capabilities. You can now provide as much detail as you need in maintenance descriptions, making it easier to communicate complex changes to your team.

We've also improved the scheduled maintenance UI with better navigation and a cleaner layout structure, including a handy "Back to scheduled maintenances" button.

🕝 Add Additional Users to Override Shifts

When setting up an Override Shift, the user dropdown now shows additional team members beyond Team Members, making it easier to assign shifts to anyone in your organization.

🐛 Bug Fixes

• We fixed a bug where CSV exports were sometimes generating "Signed URL mismatch" errors.
• Android users will be happy to know we've fixed a bug where devices weren't properly restoring their original ringer mode after receiving critical alerts. Your device will now correctly return to vibrate or silent mode after alerts, just as you'd expect.

Thanks again for a great 2024 – we can't wait for all that's to come in 2025 (hint: LOTS to come in January!)