October 31, 2022

Updates on Labels and Tags for Incidents and Improvements for Responding Teams

Updated Labels and Tags in New Command Center

  • For teams using tags and labels for incidents, you’ll now find a simpler way to interact with them in the new command center view. During an incident, you can add any tags or labels that your team will use for breaking down and understanding incidents in the future. Check out the new labels and tags by navigating to any incident page.

Auto Add Responding Teams for Incidents

  • Last week, we launched the ability to add responding teams directly to Slack channels. We’ve now made this team assingment more powerful by allowing you to automatically pull in team members into an incident based on their on-call schedule when an incident includes their service. Check out our guide on managing services and functionalities with teams.

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