July 17, 2023

Updated Command Center and Create Tasks and Follow-Ups from Emoji Reactions

New Layout and UI in Command Center New Command Center UI During an incident, it’s essential to have the most critical information readily available and provide updates as seamlessly as possible. That’s why we’re excited to release incredible improvements to the page that matters most: our incident command center.

Our incident command center has a new header that simplifies and condenses information, allowing you to update the title, severity, and milestone immediately. The incident details sidebar got a refresh, making it easier to scroll and read the most important facts about your incident. And finally, the incident timeline got a revamp, simplifying the information included with each item and highlighting the events with unique content. Check out the updated command center today by navigating to any active incident in FireHydrant.

Open Tasks and Follow-Ups with Emoji Reaction in Slack Add Ticket from Emoji GIF Has someone ever posted a really good Slack message describing some follow-up work for an incident? Starting today, you can just add an emoji reaction to that message to easily create a new task or follow-up. The emojis are configurable too, meaning you can use whatever custom emoji you like to easily create tasks and follow-up tickets for your team.

Bugs and Fixes

  • 🔨 We added the ability to attach runbooks from within a retrospective.
  • 🔨 We updated the landing screen for Analytics when a user doesn’t have access
  • 🐛 We fixed a bug where Jira ticket priorities were not syncing correctly
  • 🐛 We fixed an issue with our mobile navigation bar
  • 🐛 We fixed an issue with timeline content not wrapping correctly
  • 🐛 We fixed an issue with runbook attachment types being labeled incorrectly

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