Signals Alert Customization in Slack, Smoother Onboarding, Performance Improvements

Hey there, firefighters 🧑‍🚒 Here's what we've shipped for you this week:

🔔 Signals Alert Customization in Slack

Say hello to fully customizable Alerts in Slack! You now have granular control over how alerts appear based on the Signal Level. Choose which context shows up, highlight key annotation fields, add tag filters, set thresholds for images, choose whether to include links in the overflow menu, and even add custom messages. Whether you're minimizing noise or highlighting critical info, Alerts can be fully customized without ever leaving chat.

🛠️ URL-Encoded Support for Custom Transposer Forms

Our Custom Transposer just got a lot more flexible. Custom event sources now support application/x-www-form-urlencoded payloads — a format widely used by webhook providers like Slack and other messaging platforms — in addition to JSON. This means smoother integrations with third-party tools and fewer headaches when mapping incoming data into FireHydrant.

📊 Analytics Demo Data

Our analytics demo environment got a serious boost, providing the option to show sample data on MTTX analytics pages when you have fewer than 10 incidents. This helps you visualize how your metrics will look and better understand the platform's capabilities — perfect for teams just getting started with FireHydrant!

📅 Guided Google Calendar Integration

We’ve revamped our onboarding flow to make it easier than ever to get started with Google Calendar. Our new onboarding experience walks you through setting up the integration and adding it to your first runbook — all in one clean, intuitive flow. It's faster, simpler, and gets your team calendar-ready from day one.

💅 Improvements

• Status Page Configuration Enhancement: We've improved the Status Page list view by adding Subscriber column as well as an Action column that allows you to edit or delete a Status Page, making it easier to manage them at a glance.
• Reauthenticate Jira Default Users With Ease: Managing your Jira integration just got simpler. If authentication expires for a default Jira user, you can now easily re-authenticate — no need to dig through settings. We've also improved how user authentication is displayed, so you’ll see the current Default and their authentication status at a glance.
• Retrospective Editor Stability Improvement: We've made various improvements to our Retrospectives rich text editor to make it more stable, including better loading states and enhanced multi-user editing capabilities.
• Incident Role Clarity: We’ve renamed "Role" to "Incident role" in the settings submenu for better clarity when navigating the FireHydrant interface.
• More Helpful Permission Error Messages: We've consolidated permissions-denied messages across the platform, ensuring you now get only one helpful message that makes it clear what permissions you need to perform that particular action.
• Swipe to Delete on Mobile: You can now remove old devices from the mobile app with a swipe.

🐛 Bug Fixes

• Fixed an issue with the Severity dropdown to properly support required options filtering, making it clearer when setting incident severities.
• Fixed UI issues on the mobile home screen including disappearing settings button and a flicker on error states.
• Fixed an issue where the "Idempotency key deduplication" field had to be modified to successfully update a Signals rule.
• Improved error handling for event source management. Now you'll see clear error messages if something goes wrong during creation or editing, instead of being stuck in a submitting state.
• Fixed an issue where inviting users to Slack channels would error if they were already in the channel. Now FireHydrant gracefully handles this scenario and continues without interruption.

As always, thank you so much for being a part of the FireHydrant community! We’re laser-focused on making the platform more powerful, flexible, and reliable than ever.