Redesigned Timeline, MS Teams Image Support, More On-Call Advanced Notice Options

Hey there, firefighters 🧑‍🚒 Here’s what’s shipped for you this week:

👀 Refreshed Timeline to Give You Clear Insights at a Glance

The incident timeline has been refreshed for improved scanning and readability, ensuring you can fully track and understand your incident’s progress at a glance.

• Events are now grouped by date and display more concisely, with expandable accordion sections when you need more detail.
• Chat messages now show a convenient two-line preview in the collapsed state, with full content easily accessible in the expanded view.
• We've also streamlined the interface by moving author information to avatar tooltips, reducing visual clutter while keeping important context just a hover away.

📝 New Retrospective Experience Now in Open Beta

Our new Retrospective experience is now in open beta, and we can’t wait for you to try it out! This revamped interface makes post-incident analysis more collaborative and customizable.

Here’s what’s new:

• 📑 Custom Retrospective templates
• 👯 Real-time collaborative editing
• 🎨 A rich-text editor that allows you to format and customize your answers
• 🛠️ Automated template attachment via a new Runbook step
• 📚 Ability to add multiple Retrospectives to Incidents
• 🤖 AI-generated answers
• 📊 Polished export of your retros to Google Docs, Confluence, and PDF

Read our blog to learn more.

If you’re an Enterprise customer, please reach out to your Customer Success Manager to get access. And please let us know what you think! Your feedback will help us make this experience even better ❤️

💬 MS Teams Now Attaches Images and Files to Your Timeline

When users upload images or files (.txt. and .pdf) to Microsoft Teams channels or group chats, they'll now appear directly in your Incident Timeline, ensuring all your incident data and communications are in one place. This works for both attached files and inline files that are copied and pasted into messages.

☎️ More Options Now Available for On-Call Advanced Notice

On-call shift handoff notifications now offer extended advance notice options. You can now set notifications up to 2 days, 3 days, or even 1 week before your shift starts — giving teams more flexibility to arrange coverage, especially for Monday shifts.

To update your preferences, head to your Signals Notifications in your profile.

🗺️ Improved Field Mapping Interface

We've redesigned our field mapping interface to make integration configuration clearer and more intuitive. The update includes improved form layouts, better empty states, and enhanced conditional mapping workflows — making it easier than ever to set up and manage your integrations.

🐛 Bug Fixes

• We've fixed an issue where the reauthorization button was hidden for OAuth integrations. You'll now always see the reauthorization button when you need it.
• Fixed a bug in our Signals debugger to properly support tags as a parameter in CEL expression evaluation. This makes testing and validating your custom event sources more reliable.
• Fixed a validation issue in the Catalog Settings form that was preventing users from successfully creating new settings with GitHubScan provider type. The form now properly validates repository fields based on the provider type selected.

And there’s much more to come — stay tuned!