Page From Anywhere in Slack, Add Non-Team Members to Schedules, and CSV Reports for On-Call Hours

Hey there, Firefighters 🧑‍🚒 Here’s what we’ve shipped for your this week:

🚨 Page from Anywhere in Slack!

The /fh page command now works from any Slack channel – you're no longer restricted to incident channels. This makes it easier to page on-call teams whenever and wherever you need to.

📅 Add Non-Team Members to Signals Schedules

Sometimes you want to add people to Signals schedules who might not be a part of your FireHydrant Team – now you can! Easily add people to on-call schedules even if they're not part of the team, providing more flexibility in your schedule management.

📃 Export CSV Reports of On-Call Hours

We’ve added the ability to export CSV reports of on-call hours, filtered by users and time periods and grouped by user. Especially helpful for our EU customers, this feature helps track and manage on-call hours per user over specific time periods along with data about the number of pages that each person received.

⚒️ Webhook Enhancements

We've enhanced incident webhooks with more milestone information, including each milestone’s ID, name, and organization-level milestone ID for better cross-referencing.

🎨 UI Improvements

• You can now link directly to specific events in your Signals event log, making it easier to share and reference particular incidents.
• We’ve upgraded our date range components to be easier to use and faster for people that are used to time range selectors in logging tools.
• We’ve Added an “x” to the Due Date field in Tasks so you can easily remove dates. This update applies globally across the application to all fields with a timepicker.

🐛 Bug Fixes

• Fixed a bug in Signals that was causing crashes when event logs contained attachments
• We've improved timezone support for calendar integrations – your Outlook calendars will now correctly display on-call schedules in the right timezone
• Fixed a bug that was causing the final window of some weekly on-call shifts to be dropped under rare circumstances
• Fixed an issue where team tags weren't displaying the correct team name on catalog pages