June 14, 2023
Introducing Related Incidents
Today, we're launching a new way to coordinate response efforts in complex incidents: related incidents. Related incidents allow you to connect many incidents underneath a single parent incident, making it easy to connect multiple incidents that have been opened for the same root cause or even break down large incidents into smaller component parts.
Related Incidents make it easy to share status updates between related incidents. And closing our related incidents is easy too: when you resolve a parent incident, you can choose between resolving or archiving the children.
Whether your team is looking to consolidate multiple incidents or coordinate work into specific work streams, try out Related Incidents today by visiting an Incident page and editing Related Incidents in the sidebar. You can also run
/fh related in Slack. You can also learn more about Related Incidents by reading our blog post or visiting our docs.
See FireHydrant in action
See how service catalog, incident management, and incident communications come together in a live demo.Get a demo