Customizable Alert Sounds & Volume and Schedule Management Improvements

Hey there, firefighters. 🚒 Here's what shipped this week:

🔊 Customizable Alert Sounds & Volume

We know that one alert tone doesn't fit all situations – or all responders. Now you can personalize both how and how loudly FireHydrant gets your attention when paging you.

• Sound Customization
  • Choose from a curated selection of notification sounds to match your preference
  • Set custom volume levels for pages needing your attention
  • Preview sounds and volume levels before selecting them

No more scrambling to adjust your phone's volume during an alert storm – customize your alert experience exactly how you want it, when you want it.

📅 Schedule Management Improvements

Making it easier to manage your on-call schedules with new filtering and organization tools.

• Schedule Filtering:
  • New "My Shifts" filter to quickly find your assignments
  • Bulk select/deselect all schedules with one click
• Slack Integration Updates:
  • We updated our Slack user group sync functionality to post informative messages on team’s Slack channel when we’re unable to add on-call users to a user group and are instead forced to disable it.

📋 Runbook & Alert Enhancements

New ways to organize and track your incidents and alerts.

• Runbook Organization:
  • Sort runbooks by name, last update, or creation date
• Alert Visibility:
  • Clear indication of manually paged alerts
  • Enhanced alert context in notification displays

🛠️ Jira Integration Improvements

Better Jira ticket management for your incidents:

• Fixed custom "Labels" field mapping in Jira Cloud issue creation
• Better error handling for field mappings
• Smoother ticket creation workflow

📨 Email Event Handling

Improved flexibility in handling email-based alerts:

• Support for generic email events without specific targets
• Redesigned form layout for clearer rule configuration
• Better visibility of targeting options

We're constantly working to make FireHydrant the best incident management tool out there. Stay tuned for more updates, and keep that feedback coming.