November 19, 2024

Customizable Alert Sounds & Volume and Schedule Management Improvements

Hey there, firefighters. πŸš’ Here's what shipped this week:

πŸ”Š Customizable Alert Sounds & Volume

We know that one alert tone doesn't fit all situations – or all responders. Now you can personalize both how and how loudly FireHydrant gets your attention when paging you.

  • Sound Customization
    • Choose from a curated selection of notification sounds to match your preference
    • Set custom volume levels for pages needing your attention
    • Preview sounds and volume levels before selecting them

No more scrambling to adjust your phone's volume during an alert storm – customize your alert experience exactly how you want it, when you want it.

πŸ“… Schedule Management Improvements

Making it easier to manage your on-call schedules with new filtering and organization tools.

  • Schedule Filtering:
    • New "My Shifts" filter to quickly find your assignments
    • Bulk select/deselect all schedules with one click
  • Slack Integration Updates:
    • We updated our Slack user group sync functionality to post informative messages on team’s Slack channel when we’re unable to add on-call users to a user group and are instead forced to disable it.

πŸ“‹ Runbook & Alert Enhancements

New ways to organize and track your incidents and alerts.

  • Runbook Organization:
    • Sort runbooks by name, last update, or creation date
  • Alert Visibility:
    • Clear indication of manually paged alerts
    • Enhanced alert context in notification displays

πŸ› οΈ Jira Integration Improvements

Better Jira ticket management for your incidents:

  • Fixed custom "Labels" field mapping in Jira Cloud issue creation
  • Better error handling for field mappings
  • Smoother ticket creation workflow

πŸ“¨ Email Event Handling

Improved flexibility in handling email-based alerts:

  • Support for generic email events without specific targets
  • Redesigned form layout for clearer rule configuration
  • Better visibility of targeting options

We're constantly working to make FireHydrant the best incident management tool out there. Stay tuned for more updates, and keep that feedback coming.

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