Hey there, firefighters. 🚒 Here's what shipped this week:
🔊 Customizable Alert Sounds & Volume
We know that one alert tone doesn't fit all situations – or all responders. Now you can personalize both how and how loudly FireHydrant gets your attention when paging you.
- Sound Customization
- Choose from a curated selection of notification sounds to match your preference
- Set custom volume levels for pages needing your attention
- Preview sounds and volume levels before selecting them
No more scrambling to adjust your phone's volume during an alert storm – customize your alert experience exactly how you want it, when you want it.
📅 Schedule Management Improvements
Making it easier to manage your on-call schedules with new filtering and organization tools.
- Schedule Filtering:
- New "My Shifts" filter to quickly find your assignments
- Bulk select/deselect all schedules with one click
- Slack Integration Updates:
- We updated our Slack user group sync functionality to post informative messages on team’s Slack channel when we’re unable to add on-call users to a user group and are instead forced to disable it.
📋 Runbook & Alert Enhancements
New ways to organize and track your incidents and alerts.
- Runbook Organization:
- Sort runbooks by name, last update, or creation date
- Alert Visibility:
- Clear indication of manually paged alerts
- Enhanced alert context in notification displays
🛠️ Jira Integration Improvements
Better Jira ticket management for your incidents:
- Fixed custom "Labels" field mapping in Jira Cloud issue creation
- Better error handling for field mappings
- Smoother ticket creation workflow
📨 Email Event Handling
Improved flexibility in handling email-based alerts:
- Support for generic email events without specific targets
- Redesigned form layout for clearer rule configuration
- Better visibility of targeting options
We're constantly working to make FireHydrant the best incident management tool out there. Stay tuned for more updates, and keep that feedback coming.
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