Create Teams Meetings Without a Channel, Improvements to AI Summaries

Hey there, firefighters 🧑‍🚒 Here’s what’s shipped for you this week:

🎥 Create Microsoft Teams Meetings Without a Channel

You can now create a Microsoft Teams meeting from a Runbook step without requiring a Teams channel, giving you the power to create meetings even when using a different chat solution.

Get more flexibility in your incident workflows:

• Configure coordination differently between severities (or any condition!)
• No need to rely on Teams channels for video calls
• A smoother workflow for Teams and non-Teams users alike

🤖 More Reliable AI Incident Summaries

We’ve improved the reliability of AI Summaries by adding a safety net polling mechanism. This ensures that Summaries always update as expected.

What’s new?

• More consistent delivery of AI Summaries
• No more missing updates due to connectivity hiccups
• A seamless experience when generating or regenerating summaries

💅 UX Improvements & Bug Fixes

• Improved Escalation Policy Form: We've added a loading state to prevent the edit escalation policy form from displaying with no data while loading. This includes preventing clicks on the second step during the loading process for a smoother user experience.
• Enhanced Slack User Group Sync: Our on-call schedule synchronization is now more resilient! If an error occurs with one user group within the same workspace, it won’t block the rest from syncing properly — ensuring your on-call schedules stay accurate and up to date.