September 5, 2024

Associate alerts to incidents from Alert detail pages

Associate alerts to incidents from Alert detail pages

Alert Associate

Now you can associate alerts to incidents directly from the Alert detail pages. This new functionality makes it easier to link relevant alerts to ongoing incidents, streamlining your workflow.

What does this mean for you?

  • Improved efficiency - less time spent navigating between pages
  • Better context - all the information you need in one place
  • Easier tracking - quickly see connections between alerts and incidents

This update allows for quicker and more intuitive alert-incident association, supporting more comprehensive incident documentation and analysis.

Other Improvements and Fixes

  • 💅 Our MS Teams integration is now generally available. Seamlessly connect your incident management workflow with your team collaboration hub.

  • 💅 We've added a visual "Now" indicator to your team's on-call calendar. Quickly spot the current time and see who's on duty at a glance.

  • 💅 We've upgraded your schedule view! Upcoming shift start times are now displayed right in the interface. Quickly see when you're on next, keeping you prepared and on schedule.

  • 💅 Our Signals org-wide on-call endpoint is now public. Easily connect external systems to access your organization's on-call information, opening up new possibilities for custom integrations and workflows.

  • 💅 Great news for Jira on-prem users! You can now post incident updates directly to your Jira on-prem tickets from FireHydrant. Keep your entire team in the loop with seamless incident status updates across both platforms.

  • 🐛 We fixed a bug in our iOS app that was blocking some users from using the keyboard when sending a page.

  • 🐛 The schedule page will no longer automatically scroll to the middle when loading. Enjoy a more intuitive browsing experience as you check your on-call schedule.

  • 🐛 We've fixed a bug that was blocking custom date/time fields in alert routing. Now you can use these fields to create more precise and flexible routing configurations.

  • 🐛 We've fixed a sneaky bug that was hiding shifts with midnight turnovers. Now you'll see all your shifts, no matter when they start or end.

  • 🐛 We fixed a bug that prevented the "Invite Scribe to Incident" step from being repeatable. Now you can repeat this action as needed, ensuring your scribe is always available – even for long-running or reconvened incidents.

See FireHydrant in action

See how our end-to-end incident management platform can help your team respond to incidents faster and more effectively.

Get a demo