Alert Grouping "FYI" Notifications in Slack, More Control Over ServiceNow CMDB Synchronization

Hey there, firefighters 🧑‍🚒 Here's what's shipped for you this week:

🎉 Alert Grouping: Now with FYI Notifications

We've expanded Alert Grouping to give you more control over how your team stays informed. Now, you can opt for “FYI” notifications in Slack for linked alerts — keeping your team in the loop without requiring any action.

When setting up Alert Grouping, you can choose how you want to handle grouped alerts:

• Link: Silence all notifications for linked alerts.
• FYI Only: Get Slack notifications for linked alerts in the channel of your choice.

These updates make it easier to focus on what matters by keeping related alerts neatly linked — so you can quickly access and respond when needed.

🔁 ServiceNow Integration: More Control Over CMDB Synchronization

Managing your CMDB syncs just got easier and more powerful. You can now configure exactly which records sync from each CMDB table into FireHydrant. This update gives you more granular control over what gets imported, enabling per-table filters that ensure your Service Catalog is more precise and manageable.

💅 UI/UX Improvements

• Enhanced Timeline text colors in Tasks and Follow Ups for better readability.
• Added a trombone sound to available notification options — because sometimes you need a bit more flair.
• Updated the login page with a fresh new look.
• We’ve added a fresh coat of paint throughout the UI with improved colors.

🐛 Bug Fixes

• When filtering by Date, users would get an error if they entered a non-existent date. That’s all fixed!
• Resolved an issue where clearing out specific fields in field mapping would cause an error.
• Fixed an issue where some users were experiencing issues with starring events.
• We now ensure that the Team associated with an alert is always shown for alerts created through targeted URLs.