On-call can get real messy, real fast. One minute you’ve got a neat little schedule for the two people rotating primary and secondary. Next thing you know, you’ve got engineers in three time zones, a new hire shadowing incidents, and your “simple” rotation has turned into a board game with no rules.

So we fixed it.

Today, we’re rolling out Schedule Rotations, a new Signals feature that lets you define multiple, separate rotations inside a single schedule. Each rotation can have its own people, timeframes, handoff cadences — whatever your team needs to stay sane and covered.

You shouldn’t have to hack together your on-call strategy. Now you don’t have to.

Built for the Way Teams Actually Work#built-for-the-way-teams-actually-work

Let’s say a new VP of Engineering joins your org and asks, “Do we have full on-call coverage for next quarter?”

With FireHydrant, you just point them to your team’s On-Call Schedule. They see every team, every schedule, every rotation. Follow-the-sun? Check. Business hours and off-hours? Check. Shadow rotations? Yep.

Rotations let you:

• Build follow-the-sun coverage across time zones
• Split shifts by business hours and overnight
• Add shadow responders without sticking them in the hot seat
• Alert all active users on a schedule

You get full visibility. Your team gets full flexibility. Everyone sleeps better (literally and figuratively).

We also completely overhauled the on-call schedule setup experience. Now you can configure everything in one screen, and get a preview to know everything is just right before it goes live.

Read our documentation to dig in deeper!

It’s Just the Beginning#its-just-the-beginning

We’re not just building an alerting tool. We’re building the on-call platform we always wanted to use. It’s all part of our bigger goal: building an on-call experience that’s powerful, flexible, and actually makes life better for the people using it.

Try it out. Share your feedback. And stay tuned — we’ve got even more coming!