Joseph "Malcolm" Preston is a Staff Software Engineer at FireHydrant. He also spent time at Hudl, Thunderbolt Labs, and Ideeli. Based in New Rochelle, NY, Malcolm enjoys sports videography and photography, problem solving, and spending time with family.
We can’t all be Shaq: why it’s time for the SRE hero to pass the ball and how to get there
By taking some first steps away from being the hero, we can help our companies shift toward better incident management and improve things for our customers, for our teammates, and for ourselves.