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Jessica Abelson

Senior Product Marketing Manager

ServiceNow Integration Now Generally Available (Plus, Inbound Field Mapping)

Effortless cross-team alignment, seamless data syncing, and a better way to power your ITSM.

By Jessica Abelson

1/21/2025
Introducing Alert Grouping: Less Noise, More Signal

Cut through the noise with smarter alert management.

By Jessica Abelson

1/7/2025
Introducing Round Robin for Signals Escalation Policies: More Flexibility, Control, and Balance

Reduce alert fatigue and ensure balanced workloads with our new Round Robin feature for Escalation Policies.

By Jessica Abelson

12/17/2024
New in Microsoft Teams: Automatically Create Group Chats for Incident Communication

Ensure cross-team collaboration during incidents – automatically create Teams group chats to gather all your stakeholders in one place.

By Jessica Abelson

12/12/2024
New ServiceNow Integration (Beta) Powers More Efficient ITSM

Explore how our new ServiceNow integration simplifies incident response for engineers, keeps stakeholders aligned, and ensures compliance.

By Jessica Abelson

12/11/2024
Welcome to Your New Retrospective Experience: More Customizable, Collaborative, and Powerful Than Ever

We're thrilled to share the new Retrospectives experience – now in Beta. Join the waitlist to be one of the first to try it out!

By Jessica Abelson

12/9/2024

See FireHydrant in action

See how our end-to-end incident management platform can help your team respond to incidents faster and more effectively.