Chris is an engineering, product, and open source leader. As a developer tools nerd, he’s always thinking about ways to improve building software. Chris was talking about DevOps before it had a name, at companies like New Relic, GitHub, and Salesforce.
Custom fields empower you to tailor FireHydrant to your organization's specific needs and capture essential incident details. Track critical states, involved parties, resolution specifics, messages, and more, all aligned with your unique workflows.
By Chris Kelly
7/27/2023
Incidents are expensive — and only getting more so. Clearly, there’s an advantage to reducing the amount of time it takes to resolve incidents. With this in mind, we analyzed 50,000 incidents and found were two clear ways to decrease mean time to resolve.
By Chris Kelly
4/18/2023
There are incremental steps you can take to implement and then mature your approach to service-based incident response. In this blog post, we’ll talk about three approaches you can take based on your program’s maturity level.
By Chris Kelly
4/4/2023
See how our end-to-end incident management platform can help your team respond to incidents faster and more effectively.
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