Incident Management for every developer
Integrate your tools, streamline your processes, and quickly resolve incidents — all without leaving Slack.
Trusted by thousands of reliability obsessed engineers. Meet our customers
TOOLS FOR EVERY TEAM
Tools for incident management, from people who have managed incidents at scale
Incident Management
Manage incidents of any type with any severity with consistency. Declare and mitigate incidents all from inside Slack.
Service Catalog
Find service owners, improve operational maturity, and document all of your deploys in your service catalog.
Incident Analytics
Extract meaningful insights about your reliability over any facet of your incident or the people who respond to them.
Incident Runbooks
Create Slack channels, Jira tickets, Zoom bridges instantly after declaring an incident. Make your processes consistent and automatic.
INTEGRATED PLATFORM
We’ve got you covered from when the incident starts until you learn from the retrospective
Best practices built-in
Confidently manage any incident with tools for incident commanders, service owners, and key stakeholders like customer support.
Consistency is key
Go from manual to automatic incident processes in a few minutes using our customizable runbooks. Differentiate your processes for severities and service tiers using runbook conditions and rules.
The only knowledge base that stays up to date.
Know who owns, deploys, and manages every service. Stay in sync with Backstage, Terraform, and Kubernetes. Track every deploy and other changes that may impact an incident.
Keep everyone in the loop
Post critical updates to a status page only your company can see, update customers using a public status domain. Leverage Slack for notifying channels when new incidents are opened.
TRUSTED AND SECURE
Building trust is our first company value
SOC 2 type II compliant. Configurable authentication, user access management, and always-on data encryption.
SOC 2 type II Compliant
Fans of FireHydrant
FireHydrant works at any scale, for organizations of all types. From single SRE teams, to entire enterprises, we’ve seen it all.
Adam Whitlock
Engineering Manager
FireHydrant solved problems we had with incident processes. Creating incidents, communication to on-call teams, collecting notes, and incident metrics are all easier than before.
Mike Hamrah
VP Engineering
FireHydrant improves our engineering culture by helping us respond and learn from incidents, solidifying our platform for our customers. It's constantly improving, helping us manage more complex systems as we grow and scale.
There’s an API for that
FireHydrant was built to be an API-first application from the first line of code. Manage your account, declare incidents, and read all of your data programmatically.
We’ve been operators for years, that’s why we started FireHydrant
Join the conversation
We write our thoughts on the industry, reliability, and best-practices regularly.
See it in action
See how service catalog, incident management, and incident communications come together in a live demo.