Automated, fully-integrated, and humane incident response. From a team of SREs you can trust.
Everything you need, from alert to retrospective. Powered by the FireHydrant platform.
FireHydrant documents the features your customers love, the services that comprise them, and the infrastructure it all runs on.
FireHydrant integrates with PagerDuty, Slack, Jira, and much more. Plus we make it simple to add any others you need.
Managing complex systems requires smart, informed automation. That’s FireHydrant’s MO -- we give you out of the box Runbooks, seamless Change Logs, status pages, robust APIs, and more.
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Versatile yet opinionated runbooks
Sophisticated and customizable runbooks allow you to start with a set of best practices and adapt your incident response strategy over time.
Spend less time thinking about what you need to do next and more time mitigating the actual issue. Runbooks kick in when you need them to, based on your configurations, so you can focus on the task at hand.
Our own years as SREs combined with dedicated community involvement have helped us create and refine best practice defaults that are sensible and backed by experience and science.
Every organization is unique -- and so is every complex system. We understand your need to tune things, and we’ve made it super easy for you to tweak Runbooks to fit your needs.
All of the integrations you need
All of the integrations you’d expect, plus plenty you wouldn’t. FireHydrant knows that much of your entire organization needs access to your Complex Systems Management (CSM) tool, so we make sure everyone’s tools work.
SREs and Developers
From local development to CI to Production, your tools integrate with the FireHydrant platform.
We provide nice, ergonomic APIs, a fast and programmable CLI tool, and the documentation and support you need to get started if you need to integrate something custom.
Your Customer service team needs first class access to all information during an incident, without asking for it.
Kick off an incident in Slack, integrate with your Help Desk, and track the functionality of specific features via status pages.
Product and BizOps
Lessons from incidents don’t stop when the retrospective report is created -- if your teams have access to the data and concrete next steps.
Automatically open Jira tickets, share information via helpful dashboards, and integrate any thirds party software effortlessly.
FireHydrant simplifies your complex system
Your FireHydrant knowledge graph updates itself via sophisticated Change Log integrations with everything from developer machines to CI, staging and production.
This means you now have one place you can look for all the data you need to make responding to incidents fast, and spend time remediating, not wasting time.
API & CLI Support
AWS CloudTrail Integrations
Because the platform contains documentation of your complex system, we can help out when it comes to correlating changes with issues that show up down the road.
We can show you what commit may have led to an issue with a specific user feature, or tell you what deploys happened around when an issue popped up. And lots of other things that in the moment save you time and cognitive overhead.
When we can’t find the information for you automatically, we provide a top notch experience for searching for possible impactful code changes, deploys, infrastructure level issues, and more.
Making it easy for you to find information during a high-stress incident is a cornerstone of the FireHydrant platform. Let us show you how it works.
Complex systems are complex because they have many actors -- and we know you’re not looking for a root cause.
Contributing factors are tricky to nail down, but our platform is designed to help you rule out false positives and avoid the blame game.
You’ve never seen a more beautiful
(or more accurate) Retrospective
We’re working on a suite of tools to make managing complex systems easier, for everyone. For free. We can’t wait to hear what you think.Try It For Free